1.2 Job Satisfaction

1.2 - Employee Job Satisfaction


Ánægja starfsfólks vísir 1-2Alcoa Fjarðaál and Landsvirkjun have commissioned Capacent Gallup to perform job satisfaction surveys among their employees for the past few years. The results can be seen on this page.


Results


Regular survey among Alcoa Fjarðaál and Landsvirkjun employees about job satisfaction

 

Table 1: Answers to the questions "Overall I am satisfied with Alcoa Fjarðaál as a workplace" and "Overall I am satisfied with my job at Landsvirkjun" as applicable.

 
Landsvirkjun, all employees
Landsvirkjun, Employees at
Fljótsdalsstöð power station
Alcoa Fjarðaál
Average of companies at Capacent Gallup
 2008 4.31 4.40
4.07
 4.22
 2009 4.40 4.38 n/a
 4.21
 2010 n/a n/a
3.85
 4.21
 2011 4.39 4.17
4.07
 4.21
 2012 n/a n/a
4.19
 4.22
 2013 4.35
4.69
4.17
 4.24
 2014 4.29
4.46
4.11
 4.23
 2015 4.36 4.54
4.12
 4.25
 2016 4.40
4.75
4.22
 4.25
 2017 4.44 4.67
4.40 4.25
 2018 4.43
4.85
3.99
 4.26


The rating scale is from 1 to 5. No survey was performed for Alcoa Fjarðaál in 2009 and none for Landsvirkjun in 2010 and 2012.

Average score of companies involved:
Capacent Gallup calculates the average score of all companies participating in their surveys within a 5-year period. The average is updated once or twice a year. Usually the changes are very small (0.01 to 0.03). 

Gallup's Comparison scales:
Strong scale: The statement scores 4.2 or above in the scale 1-5.
Acceptable scale: The statement scores 3.7-4.9 or above in the scale 1-5.
Action scale: The statement scores 3.69 or less in the scale 1-5.

Updated:  13th of April 2019
Source: Landsvirkjun and Alcoa Fjarðaál. (2008 - 2019)

Metric, Targets and Monitoring Protocol


What is measured?

Annual  survey among Alcoa Fjarðaál and Landsvirkjun employees on workplace and job satisfaction (Project effect: direct).

Monitoring protocol


 Capacent  conducts surveys within companies. Data is collected annually.


Targets

Fljótsdalsstöð power station: 4.2 or higher on Gallup scale.

Alcoa Fjarðaál: 4.2 or higher on Gallup scale.


Possible countermeasures

The companies have issued human resources policies.



Changes to indicator

At annual meeting of the initiative 2014 the following changes were approved:


Monitoring protocol before changes:  Gallup conducts surveys within companies plus  surveys conducted by VR union will be referenced. Data is collected annually.

Monitoring protocol after changes:  Capacent Gallup conducts surveys within companies. Data is collected annually.


Targets before changes:

  • Fljótsdalsstöð power station: 4.2 or higher on Gallup scale (blue area).
  • Alcoa Fjarðaál: Among five highest scoring companies country-wide in VR survey.

Targest after changes:

  • Fljótsdalsstöð power station: 4.2 or higher on Gallup scale.
  • Alcoa Fjarðaál: 4.2 or higher on Gallup scale.


In the fourth phase of the initiative it was decided to change the numbers of the sustainability indicators.  This indicator was originally number 3.1 and is referenced as 3.1 in early documents of the project.

Baseline


Employee job satisfaction
2008
 Landsvirkjun, all employees
 4.31
 Landsvirkjun, Fljótsdalsstöð
 4.40
 Alcoa Fjarðaál
 4.07
Companies average at Capacent 4.22 

Rationale for Indicator Selection


Alcoa Fjarðaál and Landsvirkjun can have a direct effect on their employees' welfare. A workforce that is content with its workplace and experiences high job satisfaction will have a higher retention rate than a discontented group of employees.

Employee retention affects economic stability at the impact area of Kárahnjúkavirkjun and Alcoa Fjarðaál smelter. By conducting regular employee satisfactoin survey Alcoa Fjarðaál and Landsvirkjun are better able to monitor employee attitudes and, where necessary, implement changes.